When we look around in the current business scene, we see and hear more and more companies wanting to ‘do something with social media’. A common concern in this situation is the use of social media by employees and the effects this may have on the organization’s image. Many companies are afraid of what their employees, or customers for that matter, may say about them in their use of social media. A question we often hear is: ‘How can I control the social media activities of my employees?’. This blog will provide some insights into this discussion by elaborating on the influence of organizational context on social media use by employees. We have researched four parts of this organizational context, being organizational structure, management support, organizational culture and ICT infrastructure.
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