Category Archives: eHospitality

Importance of Google Local for Hotel Marketing Managers

25-04-'10

Okay, as a hotel marketing manager you can decide to pay a large amout of money to third party booking sites and affiliate partners in order to sell rooms. It is the easiest way to attract guests to your hotel but unfortunately also the most expensive!!!

An increasing number of hotels are becoming aware of the opportunities to sell rooms via direct online channels and to avoid expensive sales commissions. In the short term you need to invest money in these channels, but in the long term you will have a smile on your face for your decision to do so :)

There are plenty of online channels you can focus on to attract visitors and new sales such as: Google Adwords (paid results), Google Organic (not-paid results), email marketing, social media marketing and mobile marketing. One of my favorite direct channels is Google Local (or Google Maps) because 1) it will get you a very high ranking in Google (non-paid results), 2) it is free and 3) it is highly effective. Read more »

eHospitality: Role of Website Personality on Website Effectiveness

15-04-'10

Hello everyone,

In the coming months (years I hope) I will blog about eBusiness opportunities in the hospitality industry. I strongly believe that hotel marketing managers can gain more online sales by addressing website effectiveness factors. A few weeks ago I presented about this topic at the Hotel Website Marketing conference in Amsterdam.

In the presentation (see below) I addressed the five building blocks for an effective (focused on high conversion) hotel website:

  1. accessibility: can the site easily be found in Google?
  2. availability: does the site and pages load fast?
  3. usability: is the site simple to use?
  4. functionality: what functions can the visitor use?
  5. stylability: how does the visitor perceive the online guest experience and brand message?

In the presentation I zoomed in on the fifth factor “Stylability”. I gave a few recommendations to assure that potential guests perceive your hotel website as:

Check out my presentation if you want to learn more about the five building blocks and start increasing your website effectiveness (and online sales) now!

In the next weeks I will elaborate on this presentation and blog more about all five building blocks (so stay tuned!)


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